Best way to reach us

Email is the fastest option. Include as much detail as you can so we can help in one reply.

• Email: [email protected]
• Website: https://casino-megaways.com
• Contact page URL: https://casino-megaways.com/contact

If you’re following up on an earlier message, please reply to the same email thread. That helps us keep context and respond quicker.

What to include in your message

Clear details help us understand what you need and avoid back-and-forth.

• The page link you’re asking about (copy the full URL)
• The casino or game name (if relevant)
• Your device and browser (for example: iPhone + Safari, Windows + Chrome)
• What you expected to happen vs. what actually happened
• Screenshots (optional, but helpful for errors)

If your question is about a specific offer, include the date and time you saw it and your location (province/territory). Bonuses can change and may differ by region.

Support we can and can’t provide

Megaways Slots Casino is an affiliate information site. We share reviews, guides, and links to third-party casino operators.

We can help with

• Questions about our Megaways slots content and how to use the site
• Reporting broken links, outdated bonus details, or incorrect information
• General questions about what “Megaways” means and how these slot features work
• Requests to update brand names, logos, or other factual details

We can’t help with

• Deposits, withdrawals, verification, or account access at a casino
• Complaints about a casino’s customer support decisions
• Changing bonus terms, reversing bets, or fixing game outcomes
• Requests for personal financial advice

For account or payment issues, contact the casino operator directly through the support links on their official website.

Corrections, updates, and broken links

If you notice an error, we appreciate the heads-up. Send us the link to the page and describe what looks wrong.

Common issues we can fix quickly:

• A casino link that no longer works
• Bonus details that have changed (wagering, max cashout, game restrictions)
• Game lists that are missing a provider or include an old title
• Spelling mistakes, pricing/limit typos, or incorrect screenshots

We try to keep information current, but casinos can change promotions without notice. If you’re about to sign up, always check the operator’s terms on their own site before you deposit.

Business, partnerships, and advertising

If you represent a casino, game studio, or marketing agency and want to discuss placements, corrections, or brand assets, email us with the subject line “Business Inquiry.”

Please include:

• Your company name and website
• What you’re asking for (listing update, new review request, ad proposal)
• Target markets and licensing details (if applicable)
• A contact person and preferred time zone

We don’t guarantee coverage or rankings. Any listing or review is based on our own criteria and may change over time.

Affiliate links and tracking questions

Some links on our site are affiliate links. That means we may earn a commission if you choose to sign up through them. It does not add a fee for you.

If you think a link isn’t tracking correctly, send us:

• The exact page you clicked from on casino-megaways.com
• The casino you visited
• The date/time of the click
• The device and browser you used

For privacy reasons, do not send us passwords, banking details, or screenshots that show full account numbers.

Responsible gambling and getting help in Canada

If gambling is no longer fun, support is available. If you need urgent help, contact local services right away.

Where you are	Help options
Canada (national)	ConnexOntario (Ontario services) and local provincial/territorial resources
Ontario	ConnexOntario for confidential support and referrals
British Columbia	Gambling Help BC
Alberta	Alberta problem gambling resources

We don’t provide counselling, but we’re happy to point you toward support links if you tell us your province or territory.

Privacy and safe messaging

When you contact us, we use your message to reply and to handle your request. We may keep a record of the conversation to track fixes and prevent repeat issues.

Please keep your email safe by avoiding sensitive details. Don’t send:

• Passwords or one-time codes
• Credit card numbers, full bank details, or government ID
• Full screenshots of account dashboards that show personal data

If you want us to delete a past message thread, email us from the same address and tell us what you want removed.

Accessibility, feedback, and reporting issues

We want the site to be easy to use for everyone. If you run into a problem reading or navigating our pages, tell us what happened and what device you used.

Useful feedback includes:

• Text that’s hard to read (contrast, sizing, spacing)
• Menus or buttons that don’t work with keyboard navigation
• Pages that load slowly or break on mobile
• Broken images or missing headings

If you believe content on Megaways Slots Casino violates your rights (for example, a copyrighted image), send the page link and proof you own the material. We’ll review it and respond.

Response times

We usually reply within 1–3 business days. Weekends and holidays in Canada can add a bit of delay.

If your request is time-sensitive (for example, a bonus ending soon), mention that in the subject line and include the exact page URL. We’ll do our best to prioritize.

Thanks for helping keep casino-megaways.com accurate and useful for people who enjoy Megaways slots and related casino info.